Knox County Vacations & Trips from $526

Staff at hotel and casino were great. Very helpful had answers to our questions. I wouldn't waste my time on the upscale restaurant Kellers, had reservations for 6:30pm. Hostess was busy talking to another staff member and we had to wait several minutes more, even after a waitress told her we were waiting. Then she takes us to our table and says our waitress will be right there to take care of us. Mind you we made reservation early before they got busy for a reason. As we sat looking over the menu and waited another 15-20 minutes with one other table occupied, my wife looked at me and said if this is how long we have to wait for water and to be greeted, I think we should leave. So we left. Couldn't tell you how the food is but the service was terrible. I do NOT recommend Kellers. Riverside bar and grill right up the street was great. Good food and great service.

Rooms were very nice and clean. Walk in shower was great

The staff was very kind and helpful. The bathroom didn’t seem very clean. Maybe it was just old but it looked dirty.

This hotel has bed bugs. I woke up with them crawling on me this morning. The staff was rude and the breakfast was awful. 1/10 experience

Overall, newer hotel with a decent on-site restaurant and a great fitness area. One suggestion would be to add USB and USB-C outlets for recharging devices.